Legal

Terms & Conditions

These terms apply to the use of this website and to direct accommodation bookings made through it.

Booking request and approval

Submitting a booking request does not constitute a confirmed reservation. The dates are held temporarily for the period indicated while the request is reviewed.

The booking is only confirmed after approval by Happy Return and full payment through the secure link sent by email.

Prices, taxes and payment

Prices are shown in euros and may vary by season. The cleaning fee and the municipal tourist tax, where applicable, are shown separately in the request summary.

Payment is processed by Stripe. Happy Return does not store card details.

Changes and cancellations

Change or cancellation requests must be sent by email to geral@happyreturn.pt and are assessed case by case, according to the conditions communicated in the booking confirmation.

Use of the accommodation

Guests agree to respect the house rules, the stated maximum occupancy and the neighbours' peace. Parties and events are not allowed.

All apartments are registered as short-term rentals, with the licence number shown on each page.

Dispute resolution

In the event of a consumer dispute, the consumer may use the competent alternative dispute resolution bodies and the electronic Complaints Book at livroreclamacoes.pt. Portuguese law applies.